ElCentroRecruiter Since 2001
the smart solution for El Centro jobs

Virtual Experienced Tax Associate

Company: Intuit
Location: El Centro
Posted on: September 15, 2020

Job Description:

Overview If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.  You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers.  You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring College degree a plus.  The ideal candidate will have a background in business, finance, accounting, or tax

Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

Prior tax preparation experience in a tax practice or retail setting required.

PTIN required

Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

Strong customer service skills with ability to empathize and instill confidence

Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

Strong Research skills and the ability to quickly use online resources to find answers

Critical thinking and problem solving

Persistence and determination

Willingness to utilize audio/visual tools to communicate with customers  Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

Friendly and reassuring on camera

Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

Compiling/preparing tax returns for TurboTax Customers

Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

Communicate directly with the customer as needed

Coordinate customer meetings and follow-up

Communicate updates to credentialed tax experts on assigned customers

Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

Accurate and complete customer data entered in tax returns for credentialed tax expert review

High quality customer interactions and experiences

Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

Proficient with technology and solid knowledge of computer operations and software.

Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

Document customer interactions

Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, El Centro , Virtual Experienced Tax Associate, Other , El Centro, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Seasonal Amazon Package Sorter With $250 Sign-on Bonus (San Bernardino)
Description: Job Description: 10 10 Amazon remains open as an essential business to serve our communities delivering critical supplies directly to the doorsteps of people who need them Seasonal Warehouse Team Members (more...)
Company: Amazon Workforce Staffing
Location: Palm Springs
Posted on: 09/20/2020

High Demand For Quality Window Pros - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: El Centro
Posted on: 09/20/2020

High Demand For Quality Contractors - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: El Centro
Posted on: 09/20/2020


Start Working From Home Today
Description: 26 year old reputable national healthcare and dental benefits discount company is actively
Company: Living Healthy
Location: Encinitas
Posted on: 09/20/2020

Full Time Appointment Setters
Description: Our organization is Expanding quickly and we are looking for several people who are inspired and active self starters to join our business. You are going to be a major part to our success as our Customer (more...)
Company: Logansinc
Location: National City
Posted on: 09/20/2020

Marine General Labor
Description: Description Marine General Labor- San Diego, CA If you're a marine-experienced craftsman who emphasizes safety, productivity and superior craftsmanship, we want you to join our team. If you are a General (more...)
Company: Tradesmen International, Inc.
Location: National City
Posted on: 09/20/2020

Strategic Account Executive (SAE)
Description: Join this 20 year innovative commercial services company as the next San Diego Sales Representative. This opening is open due to expansion This role is an Outside Sales Representative role in selling (more...)
Company: Culver Careers
Location: Poway
Posted on: 09/20/2020

High Demand For Quality Remodelers - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: El Centro
Posted on: 09/20/2020

Security Guard - Graveyard Shifts
Description: Security Guard ndash Graveyard Shifts This is an exciting opportunity for individuals to provide customer service and security services to various aerospace companies. We are hiring a
Company: Advantage Solutions
Location: Encinitas
Posted on: 09/20/2020

Amazon Order Picker - Part Time
Description: Job Description: 10 10 Amazon remains open as an essential business to serve our communities delivering critical supplies directly to the doorsteps of people who need them Seasonal Warehouse Team Members (more...)
Company: Amazon Workforce Staffing
Location: Palm Springs
Posted on: 09/20/2020

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

El Centro RSS job feeds