Patient Services Specialist
Company: Reproductive Partners Fertility Center - San Diego
Location: San Diego
Posted on: January 30, 2026
|
|
|
Job Description:
Job Description Location: San Diego, California Company:
Reproductive Partners San Diego Job Title: Patient Services
Specialist Salary Range: $21 - $23 Per Hour About Us: Reproductive
Partners San Diego is a leading Southern California fertility
clinic, internationally and nationally recognized for our success
in IVF - in vitro fertilization, egg freezing and other fertility
treatments for our patients. Job Summary: We are seeking a
compassionate and highly organized Front Office Representative to
join our team at Reproductive Partners San Diego. As a Patient
Service Specialist, you will be the first point of contact for our
patients and play a crucial role in ensuring the smooth operation
of our medical office. Your responsibilities will include, but are
not limited to: Key Responsibilities: Greeting and checking in
patients with a warm and welcoming demeanor. Responsible for
scanning and verifying patient identification and insurance
information. Managing the daily schedule and ensuring patients are
seen in a timely manner. Handling patient inquiries and providing
accurate information. Answering and routing telephone calls.
Collecting payments and co-pay for services. Maintaining patient
records and ensuring confidentiality. Preparing and completing
encounter forms for charge entry Completion of End of Day
Reconciliation. Preparation of next day encounter forms and payment
collection report. Keeping the front office area organized and
well-maintained. Maintain a professional business environment.
Assisting with administrative tasks as needed. Qualifications: High
school diploma or equivalent (bachelor’s degree preferred).
Previous experience in a medical front office role. Proficient in
using electronic health records (EHR) and medical billing software.
Proficient in Windows and Microsoft applications including Outlook,
Word, and Excel. Working knowledge of Insurance and patient
benefits. Strong interpersonal and communication skills.
Exceptional customer service and multitasking abilities. Highly
detail oriented and accuLikerate data entry. Knowledge of medical
terminology is an advantage. Ability to work in a fast-paced,
patient-focused environment. Benefits: Competitive salary. Health,
dental, and vision insurance options. Retirement savings plan. Paid
time off and holidays. Opportunities for professional development
and growth. A friendly and supportive work environment. To perform
the job successfully, an individual should demonstrate the
following competencies: Customer Service – Displays courtesy and
sensitivity; Manage difficult or emotional patient situations;
Respond promptly to patient needs; Meet commitments. Dependability
– Commit to doing the best job possible; Follow instructions,
respond to management direction; Keeps commitments; Meets
attendance and punctuality guidelines; Responds to requests for
service and assistance; Take responsibility for own actions. Job
Knowledge – Competency in required job skills and knowledge;
Displays understanding of how job relates to others; Exhibit
ability to learn and apply new skills; Require minimal supervision;
Uses resources effectively. Teamwork - Balance team and individual
responsibilities; Exhibit objectivity and openness to others'
views; Give and welcome feedback; Contribute to building a positive
team spirit; Put success of team above own interests; Gives and
welcomes feedback. The above job description is not intended to be
an all-inclusive list of duties and standards of the position.
Employees will follow any other instructions, and perform any other
related duties, as assigned by their manager. RPSD is an equal
opportunity employer and welcomes applicants from all backgrounds
to apply.
Keywords: Reproductive Partners Fertility Center - San Diego, El Centro , Patient Services Specialist, Administration, Clerical , San Diego, California
