Medical Assistant and Front Office
Company: Akeso Occupational Health
Location: El Centro
Posted on: January 16, 2023
Perform selected nursing and administrative/clerical duties that
assist in the delivery of primary health care and patient care
management under the direction of a physician. These duties are
delegated in relation to the individual's degree of training, in
accordance with the objectives and policies of the organization and
respective state laws governing such action and activities.
We are looking for a dynamic customer service oriented Front Desk
Receptionist to join our growing practice. This is a very fast
paced environment. High Energy, Organized, Highly Pleasant -
Personal. Candidate must be well-organized, detail-oriented,
motivated, and have excellent communication skills. Punctuality &
Strong attendance is a must. He/she must be able to work under
pressure and work well with others. He/she must have the
willingness and ambition to learn and take on a variety of
Medical Assistant duties:
-- Perform selected nursing and administrative duties.
-- Prepare patients for examination and treatment. Take patient
histories and vital signs.
-- Under proper supervision by a physician and/or laboratory
director, perform specimen collection and simple laboratory testing
common to a private medical practice, such as: urine drug tests,
breath alcohol tests, urinalysis, blood glucose by finger sticks,
-- Prepare exam and treatment rooms with necessary instruments.
-- Administer injections and applies dressings as instructed.
-- Prepare and maintain supplies and equipment for treatments,
-- Assist physicians in preparing for minor surgeries and
-- Assist with scheduling of tests and treatments.
-- Order and maintain clinical and office supplies and
-- Maintain patient files, record and other information.
-- Compile and condense technical and statistical data for reports
-- Attend required meetings and participate in committees as
-- Works closely with the physician to receive guidance and
instruction for treating patients.
-- Perform direct patient care as instructed by the physician.
-- Complete appropriate documentation on all patients treated
-- Maintain appropriate communication and good interpersonal skills
with Supervisors, staff and patients to ensure coordinated efforts
and provision of high-quality service.
-- Utilize formal channels of communication to report concerns,
personal requests and patient issues.
-- Respect patients' rights to privacy and confidentiality.
-- Maintain an orderly and professional working atmosphere.
-- Report to work properly dressed according to the approved dress
-- Adhere to guidelines concerning working hours and break
-- Manage time effectively to complete all patient treatments and
related activities as assigned.
-- Maintain professional standards and procedures ensuring
compliance with corporate policies and with applicable
-- Adjust to quality assurance policies and procedures concerning
all physical therapy issues.
-- Maintain equipment in a clean and safe condition at all
-- Perform related clerical duties such as filing, and scheduling
patients as required.
-- Take all necessary precautions to protect center assets and
property against loss or waste through negligence or
-- Demonstrate support to others by offering help.
-- Assist in the solution of problems as directed by
-- Perform related work as required.
Front office duties:
-- Welcomes patients and visitors by greeting patients and
visitors, in person or on the telephone; answering or referring
-- Optimizes patients' satisfaction, provider time, and treatment
room utilization by scheduling appointments in person or by
-- Keeps patient appointments on schedule by notifying provider of
patient's arrival; reviewing service delivery compared to schedule;
reminding provider of service delays.
-- Comfort patients by anticipating patients' anxieties; answering
patients' questions; maintaining the reception area.
-- Ensures availability of treatment information by filing and
retrieving patient records.
-- Maintains patient accounts by obtaining, recording, and updating
personal and financial information.
-- Obtains revenue by recording and updating financial information;
recording and collecting patient charges; controlling credit
extended to patients; filing, collecting, and expediting
-- Maintain business office inventory and equipment by checking
stock to determine inventory level; anticipating needed supplies;
placing and expediting orders for supplies; verifying receipt of
supplies; scheduling equipment service and repairs.
-- Help patients in distress by responding to emergencies.
-- Protects patients' rights by maintaining confidentiality of
personal and financial information.
-- Maintain operations by following policies and procedures;
reporting needed changes.
-- Contributes to team effort by accomplishing related results as
Knowledge of medical practice and organizational policies to
administer patient care:
-- Knowledge of examination, diagnostic and treatment room
-- Knowledge of use and maintenance of medical equipment and
instruments to administer patient care.
-- Knowledge of common safety hazards and precautions to establish
a safe work environment.
-- Skill in documenting and maintaining patient care records.
-- Skill in identifying and communicating problems to the
-- Skill in following medical quality assurance and quality control
-- Skill in establishing and maintaining effective working
relationships with patients and other staff.
-- Ability to understand and follow verbal and written
-- Ability to communicate clearly with patients and other
-- Good oral and written communication skills in English.
-- Ability to react calmly and effectively in emergency
-- Good telephone manners and etiquette.
-- Bilingual skills in Spanish preferred.
-- Detail orientation and organization.
-- Excellent people skills. Ability to work well and effectively
The base salary is determined on the candidate's education,
qualifications, and experience, and is subject to change based on
various internal and external factors.
Akeso is an equal opportunity employer that is committed to
diversity and inclusion in the workplace. We prohibit
discrimination and harassment of any kind based on race, color,
sex, religion, sexual orientation, national origin, disability,
genetic information, pregnancy, or any other protected
characteristic as outlined by federal, state, or local laws.
Keywords: Akeso Occupational Health, El Centro , Medical Assistant and Front Office, Administration, Clerical , El Centro, California
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